Terms of Service

Last Updated: September 29, 2026

1. Introduction

Welcome to Green Flora Co. These Terms of Service ("Terms") govern your access to and use of our website, https://greenfloraco.com, and any purchases, products, or services offered through our online store.

In these Terms, "Green Flora Co.," "we," "us," and "our" refer to Green Flora Co. "You" and "your" refer to any visitor, customer, business buyer, or other person accessing or using our website or services.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer products and services to you.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and our applicable store policies, including our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree to these Terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you have the necessary legal authorization to use the website.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website:

• For any unlawful, fraudulent, or unauthorized purpose.

• To violate applicable laws, regulations, or the rights of others.

• To interfere with the security, functionality, or operation of our website.

• To transmit malicious code, viruses, or harmful material.

• To collect or misuse personal information belonging to other users.

• To engage in fraudulent transactions, payment abuse, or unauthorized account activity.

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been violated, subject to applicable law.

3. Products and Product Information

Green Flora Co. offers artificial flowers, live plants, floral arrangements, planters, vases, decorative accessories, and other related products.

We make reasonable efforts to display our products and their descriptions, images, dimensions, colors, materials, and other specifications accurately.

However, certain variations may occur.

Product Appearance

Product images are provided for illustrative and informational purposes.

Actual products may vary slightly in color, texture, shape, size, or appearance due to lighting, screen settings, photography, manufacturing variations, or other factors.

Artificial flowers may require gentle reshaping after transportation.

Live plants are natural products and may vary in size, leaf shape, color, growth pattern, and appearance.

Such natural or minor variations do not necessarily indicate that a product is defective or materially different from its description.

Nothing in this section limits any rights you may have regarding products that are materially misdescribed, defective, or otherwise not in conformity with applicable law.

Live Plants

Live plants are living products that require appropriate care and handling.

Plant availability, condition, size, and appearance may vary depending on variety, season, growing conditions, and inventory.

We provide available product descriptions and care information to help customers make informed purchasing decisions.

Customers are responsible for reviewing the care requirements, shipping eligibility, and any relevant product restrictions before ordering.

We do not guarantee that a plant will thrive or grow in a particular environment, as results depend on factors such as light, temperature, watering, soil, and ongoing care.

Product Availability

All products are subject to availability.

We may change, discontinue, or limit the quantity of any product at any time, subject to existing contractual obligations and applicable law.

We may also limit purchases by customer, household, business, region, or order where reasonably necessary to manage inventory, prevent fraud, or comply with applicable requirements.

4. Pricing, Payments, and Billing

Product prices are displayed on our website in the currency indicated at checkout.

Prices, promotions, discounts, and product availability may change without prior notice, subject to applicable law and any order already accepted by us.

The price applicable to your order will be the price confirmed at checkout, together with any applicable shipping charges, taxes, duties, or other disclosed fees.

Taxes and Additional Charges

Applicable sales taxes and other government-imposed charges will be calculated or collected where required by law.

For international shipments, additional customs duties, import taxes, brokerage charges, or other fees may apply as described in our Shipping Policy.

Unless expressly stated otherwise, the customer or importer of record is responsible for applicable import charges, subject to the relevant laws and shipping arrangements.

Payment Authorization

By submitting an order, you authorize us and our payment service providers to process the payment method selected at checkout for the total amount shown.

You represent that you are authorized to use the payment method provided.

We reserve the right to request additional information, verify transactions, or decline an order where reasonably necessary to prevent fraud, unauthorized purchases, or payment disputes.

Payment processing is handled through Shopify and the payment providers available at checkout.

We do not intentionally store complete payment card numbers or card security codes on our own systems.

Pricing or Listing Errors

Although we make reasonable efforts to maintain accurate pricing and product information, errors may occasionally occur.

If we identify a material pricing, listing, or inventory error affecting your order, we may contact you to clarify the issue or cancel the affected order, subject to applicable law.

If payment has already been collected for an order that is canceled, we will arrange an appropriate refund in accordance with applicable law and our refund procedures.

5. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products under these Terms.

After submitting your order, you may receive an automated order confirmation.

An order confirmation acknowledges that we have received your order; it does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to accept, decline, or cancel an order where permitted by law, including in circumstances involving:

• Product unavailability or inventory discrepancies.

• Suspected fraud or unauthorized payment activity.

• Material pricing or product listing errors.

• Incorrect shipping or billing information.

• Shipping restrictions or legal requirements.

• Other legitimate operational or compliance reasons.

If we cancel an order after payment has been collected, we will provide an appropriate refund for the canceled portion of the order, subject to applicable law.

You are responsible for reviewing your order details, shipping address, product selections, and quantities before completing checkout.

6. Shipping, Delivery, and Fulfillment

Our Shipping Policy explains the shipping and delivery arrangements applicable to orders placed through Green Flora Co.

We operate through fulfillment and warehouse arrangements in the United States and China.

Depending on the product, inventory availability, destination, and fulfillment requirements, orders may be dispatched from a US-based facility or a China-based facility.

Shipping Origin

The shipping origin may vary by product and order.

The business address shown on our website is not necessarily the physical shipping origin or an authorized return facility for every product.

Products within the same order may be shipped separately and may arrive on different dates.

Delivery Estimates

Any processing or delivery estimates provided on our website, at checkout, or through order communications are estimates unless expressly guaranteed in writing.

Actual delivery may be affected by carrier operations, weather, customs clearance, import procedures, inventory availability, and other circumstances outside our reasonable control.

Nothing in these Terms excludes or limits our obligations under applicable consumer protection laws or any express delivery commitment made to you.

International Shipments

Orders shipped internationally may be subject to customs inspections, duties, import taxes, brokerage fees, and other government-imposed charges.

Customers are responsible for complying with applicable import requirements and paying charges assigned to them under the relevant shipping arrangements and laws.

For additional information, please review our Shipping Policy.

7. Returns, Refunds, and Order Cancellations

Our Refund & Return Policy describes the conditions and procedures for returns, refunds, cancellations, and eligible product-related claims.

Different requirements may apply to artificial flowers, decorative products, live plants, and wholesale orders.

Customers should review the applicable policy before placing an order.

Product Issues

If an item arrives damaged, incorrect, materially defective, or materially different from its description, please contact us with your order number and supporting information.

We will review the circumstances and provide an appropriate resolution in accordance with our policies and applicable law.

Order Cancellations

Cancellation requests must be submitted as soon as possible.

Once an order has been processed, dispatched, or transferred to a carrier, cancellation may no longer be possible.

Any available cancellation or refund will be subject to the applicable policy and legal requirements.

Nothing in this section limits mandatory rights or remedies available under applicable law.

8. Wholesale, Business Customers, and Reseller Partnerships

Green Flora Co. welcomes business inquiries from retailers, Etsy sellers, florists, boutiques, online stores, and other businesses interested in purchasing inventory.

Wholesale and commercial transactions may be subject to additional written agreements, quotations, invoices, or order-specific terms.

Wholesale Pricing and Minimum Orders

Wholesale pricing, minimum order quantities, volume discounts, product availability, and payment requirements may vary by product and business arrangement.

Any applicable wholesale terms will be communicated during the quotation or ordering process.

A wholesale inquiry or quotation does not guarantee inventory availability until the relevant order is accepted and confirmed.

Inventory and Fulfillment

Wholesale inventory may be shipped from our US or China fulfillment operations, depending on stock availability and the agreed arrangements.

Shipping charges, processing times, delivery estimates, and fulfillment responsibilities may differ from standard retail orders.

Where applicable, these details will be confirmed in the wholesale quotation, invoice, or written agreement.

Etsy Sellers and Other Resellers

Business customers are responsible for ensuring that their own product listings, advertisements, customer communications, and selling activities comply with the policies of their selling platforms and applicable laws.

Unless expressly agreed in writing, Green Flora Co. does not guarantee:

• That a particular product is approved for sale on Etsy or another marketplace.

• That products satisfy every marketplace's seller, intellectual property, labeling, or product eligibility requirements.

• That a reseller will achieve any particular sales volume, profit margin, or business result.

• That inventory will remain available indefinitely.

• That a particular shipping or delivery date will be achieved for a reseller's customers.

Business customers must independently verify that products are suitable for their intended resale and that their marketing and fulfillment practices are lawful.

Direct-to-Customer Fulfillment

Direct-to-customer shipping, blind shipping, custom packaging, private labeling, inventory storage, and marketplace integration are not automatically included with every wholesale purchase.

Such services are subject to availability and a separate written agreement.

The applicable agreement should specify the services provided, fees, order submission procedures, inventory responsibilities, processing estimates, packaging arrangements, and any other relevant requirements.

Separate Business Agreements

Where a separate written wholesale or fulfillment agreement applies, its specific terms will govern the relevant commercial arrangement to the extent of any conflict with these general Terms, subject to applicable law.

9. Intellectual Property

All content on our website, including text, graphics, logos, product descriptions, photographs, designs, page layouts, and other materials, is owned by Green Flora Co., its licensors, or the relevant rights holders and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You may not, without prior written permission from the applicable rights holder:

• Copy, reproduce, or republish substantial portions of our website content.

• Use our brand name, logos, or other trademarks in a manner that implies unauthorized affiliation or endorsement.

• Reproduce or distribute our product photographs or marketing materials for commercial use.

• Modify, sell, or commercially exploit our website content.

Wholesale customers and resellers are not automatically granted ownership of, or a license to use, Green Flora Co. branding, photographs, or marketing materials.

Any permission for commercial use must be expressly agreed in writing.

Third-party trademarks, product names, and brand references remain the property of their respective owners.

10. User Submissions and Feedback

If you submit reviews, feedback, suggestions, photographs, comments, or other content to us, you represent that you have the rights necessary to submit that content and that it does not violate applicable law or another person's rights.

You must not submit content that is unlawful, misleading, defamatory, fraudulent, infringing, abusive, or otherwise inappropriate.

By submitting feedback or suggestions, you grant us permission to use that feedback for legitimate business purposes, including improving our products and services, without compensation, to the extent permitted by law.

This provision does not transfer ownership of your personal information or override any rights you may have under our Privacy Policy or applicable law.

We reserve the right to remove or decline user submissions that violate these Terms or applicable requirements.

11. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, shipping services, applications, social media platforms, and other external services.

Third-party services are governed by their own terms, privacy policies, and practices.

We do not control and are not responsible for the independent content, availability, security, or practices of third-party websites and services.

Your use of third-party services is at your own discretion and subject to the terms applicable to those services.

Our use of Shopify and other service providers does not make those providers the seller of products purchased from Green Flora Co., except where expressly stated otherwise.

12. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, disclosure, and handling of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy and as permitted by applicable law.

Order fulfillment may require us to share relevant information with Shopify, payment processors, shipping carriers, warehouse operators, and fulfillment partners in the United States, China, or other relevant locations.

Please review our Privacy Policy for additional information about international data transfers, cookies, privacy rights, and data retention.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" and "as offered" basis.

We make reasonable efforts to maintain accurate product information and reliable website functionality, but we do not guarantee that:

• The website will always be available, uninterrupted, or error-free.

• All product information will be free from typographical or technical errors.

• Every product will be available at all times.

• Website content or product photographs will perfectly represent every individual item.

Except for express warranties made by us and any warranties that cannot legally be excluded or limited, we disclaim implied warranties to the extent permitted by applicable law, including implied warranties of merchantability and fitness for a particular purpose.

Nothing in these Terms excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Green Flora Co. and its owners, employees, service providers, and business representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products, including loss of profits, revenue, business opportunities, or data.

To the extent permitted by law, our total liability for claims arising from a particular purchase will not exceed the amount you paid to Green Flora Co. for the product or order giving rise to the claim.

This limitation does not apply to liability that cannot legally be excluded or limited, including applicable statutory consumer rights or liability arising from fraud, willful misconduct, or other matters for which limitation is prohibited by law.

Nothing in these Terms prevents a customer from exercising rights or remedies that are mandatory under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Green Flora Co. harmless from third-party claims, liabilities, damages, and reasonable expenses arising directly from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.

This provision does not require you to indemnify Green Flora Co. for our own unlawful conduct, negligence, or other liability where such indemnification is prohibited by applicable law.

Business customers are responsible for their own resale activities, product representations, marketplace listings, and compliance with applicable laws and platform rules.

16. Force Majeure

Green Flora Co. will not be responsible for delays or failures to perform obligations to the extent caused by events beyond our reasonable control.

Such events may include natural disasters, severe weather, fires, public health emergencies, war, civil unrest, government actions, customs restrictions, transportation disruptions, carrier strikes, supplier interruptions, or other unforeseen circumstances.

Where such an event materially affects an order, we will take reasonable steps to communicate relevant information and address the situation in accordance with applicable law.

This section does not eliminate any refund, cancellation, or other obligations that applicable law requires us to fulfill.

17. Governing Law and Dispute Resolution

These Terms and any dispute arising from your use of our website or purchases from Green Flora Co. will be governed by the laws applicable to the transaction and the parties, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Any dispute will be handled by a court or other forum with jurisdiction under applicable law.

Nothing in these Terms deprives consumers of mandatory legal protections or rights available in their place of residence.

If you have a concern or dispute regarding an order, we encourage you to contact us first so we can attempt to resolve the matter informally.

Nothing in this section requires a consumer to waive a legal right to bring a claim before a court or regulatory authority where such a waiver is prohibited by law.

18. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our business, products, website functionality, fulfillment arrangements, or legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this page.

Changes will apply prospectively to the extent required or permitted by law.

Orders already accepted will remain subject to the terms applicable to those orders, unless a change is required by law or otherwise agreed.

We encourage you to review this page periodically.

Your continued use of our website following publication of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. Severability and Entire Agreement

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in effect.

These Terms, together with the applicable store policies and any separate written agreement governing a specific transaction, constitute the agreement between you and Green Flora Co. concerning the relevant subject matter.

If there is a conflict between these Terms and a separate written wholesale or fulfillment agreement, the specific written agreement will govern the relevant commercial arrangement to the extent permitted by law.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

20. Contact Information

If you have questions about these Terms of Service, your order, our products, or a business arrangement, please contact us.

Business Name: Green Flora Co.

Website: https://greenfloraco.com

Business Address:
7424 Boulder Creek Drive
McKinney, TX 75072
United States

Phone: +1 945-206-0612

For order-related inquiries, please include your order number.

For wholesale or fulfillment inquiries, please include your business name, store URL, products of interest, and estimated order quantities.

Thank you for choosing Green Flora Co.

Green Flora Co. — A Little More Nature. A Lot More Beauty.