Subscription Policy
Effective Date: September 29, 2026
At Green Flora Co., we want to make it easy for our customers to enjoy beautiful flowers, greenery, and décor on a regular basis. This Subscription Policy explains how subscriptions, recurring orders, payments, renewals, cancellations, and related services work when you purchase a subscription through greenfloraco.com.
By subscribing to a product or service, you agree to the terms outlined below.
1. Subscription Services
Green Flora Co. may offer subscription-based products or services, including recurring deliveries of artificial flowers, live plants, planters, floral arrangements, seasonal décor, or other products made available for subscription purchase.
The available subscription options, delivery frequency, pricing, and applicable terms will be displayed on the relevant product page or during checkout.
Subscription availability may vary by product, location, and inventory.
2. Subscription Enrollment
When you purchase a subscription, you authorize Green Flora Co. and its payment processing partners to charge your selected payment method on a recurring basis according to the subscription schedule disclosed at checkout.
Before completing your subscription purchase, please review the product details, recurring price, billing frequency, shipping charges, and any applicable taxes.
Your subscription begins once your initial subscription order has been successfully placed and accepted.
3. Recurring Payments and Billing
Subscription payments are charged automatically according to the billing schedule selected at checkout.
Depending on the subscription plan, payments may be processed weekly, monthly, quarterly, or at another interval specified when you subscribe.
You authorize recurring charges to your selected payment method until your subscription is canceled or otherwise terminated in accordance with this policy.
If a payment cannot be processed, we may attempt to collect payment again or contact you to update your payment information. Subscription orders may be delayed, paused, or canceled if payment remains unsuccessful.
Any recurring charges, applicable taxes, and shipping fees will be disclosed before you complete your subscription purchase.
4. Subscription Pricing and Changes
The subscription price applicable to your order will be shown at checkout.
Green Flora Co. reserves the right to update subscription prices, product offerings, and available plans when necessary.
If a price change affects an existing subscription, we will provide notice before applying the new price to a future billing cycle, where required by applicable law.
You may cancel your subscription before the new price takes effect if you do not agree to the change.
Changes to product availability, shipping costs, or applicable taxes may also affect the total amount charged for future subscription orders. Any applicable changes will be communicated as required by law.
5. Renewals and Automatic Billing
Unless your subscription is specifically identified as a fixed-term or one-time arrangement, it will automatically renew at the end of each billing period.
Your payment method will be charged automatically for each renewal according to the terms disclosed at checkout.
You are responsible for canceling your subscription before the next scheduled renewal if you do not wish to continue.
Canceling a subscription does not automatically cancel an order that has already been processed or shipped.
6. Managing or Canceling Your Subscription
You may request cancellation of your subscription by contacting Green Flora Co. through the Contact page at greenfloraco.com.
Please include the email address used for your subscription and any relevant order or subscription number so we can identify your account.
To avoid being charged for the next billing cycle, submit your cancellation request before your next scheduled billing date and allow reasonable time for processing.
Once cancellation is processed, no further recurring subscription charges will be made, except for charges associated with orders already processed or otherwise legally owed.
If your subscription was purchased through a third-party subscription service or payment platform, additional cancellation steps may apply.
7. Changes to Subscription Details
If available, you may request changes to your subscription, including delivery frequency, product selection, shipping address, or other subscription details.
Changes are subject to product availability, subscription plan restrictions, and the processing status of your next order.
Please contact us before your next scheduled billing or shipment date to request changes.
We cannot guarantee changes to an order that has already been processed, prepared for shipment, or dispatched.
8. Shipping and Delivery
Subscription orders are subject to our Shipping Policy.
Delivery times may vary depending on the product, destination, inventory availability, fulfillment location, customs processing, and carrier conditions.
Some products may be shipped from our United States or international fulfillment locations, depending on availability and the nature of the product.
Subscription deliveries may arrive in separate packages if products are fulfilled from different locations.
Customers are responsible for providing a complete and accurate shipping address and updating their information before the next order is processed.
Green Flora Co. is not responsible for delays caused by incorrect addresses, carrier disruptions, customs inspections, or circumstances outside our reasonable control.
9. Live Plants and Seasonal Products
Live plants and seasonal floral products are subject to availability, growing conditions, weather, and applicable shipping restrictions.
Certain plants may not be available for delivery to every location because of agricultural regulations or carrier limitations.
If a subscribed product becomes unavailable or cannot legally be shipped to your destination, we may contact you regarding an alternative, a delay, or cancellation of the affected subscription order.
Any substitutions, refunds, or adjustments will be handled in accordance with our Refund & Return Policy and applicable law.
10. Refunds, Returns, and Subscription Orders
Subscription orders are subject to our Refund & Return Policy.
Canceling a subscription stops future recurring orders but does not automatically qualify previously processed or delivered orders for a refund.
If a subscription shipment arrives damaged, defective, incorrect, or otherwise qualifies for a remedy under our Refund & Return Policy or applicable law, please contact us with your order details and supporting photographs where appropriate.
Refund eligibility and any applicable return requirements will be determined in accordance with our published Refund & Return Policy and applicable consumer protection laws.
Nothing in this policy limits any rights you may have under applicable law.
11. Subscription Availability and Termination
Green Flora Co. may modify, suspend, or discontinue a subscription plan or product when necessary because of inventory limitations, supplier changes, operational requirements, or other legitimate business reasons.
Where an existing subscription is materially affected, we will provide notice and handle any outstanding payments or unfulfilled orders in accordance with applicable law.
We may suspend or terminate a subscription in cases of suspected fraud, unauthorized payment activity, repeated payment failures, misuse of our services, or violations of our Terms of Service.
Any termination will be handled in accordance with applicable legal requirements.
12. Wholesale and Business Customers
Wholesale customers, retailers, florists, Etsy sellers, and other business buyers may have separate arrangements for recurring orders, scheduled shipments, or ongoing inventory supply.
Unless expressly agreed in writing, retail subscription terms do not replace any separate wholesale agreement, purchase order, or negotiated business arrangement.
Wholesale customers should contact us directly to discuss recurring inventory orders, pricing, availability, and fulfillment schedules.
13. Privacy and Payment Information
Subscription and payment information is handled in accordance with our Privacy Policy.
Payments are processed through the payment providers and services made available through our Shopify store. Green Flora Co. does not intend to store full payment card details directly.
By subscribing, you acknowledge that necessary information may be processed by Shopify and relevant payment, fulfillment, and subscription service providers to manage recurring orders.
14. Contact Us
If you have questions about your subscription, billing, cancellation, or recurring orders, please contact us:
Green Flora Co.
Website: https://greenfloraco.com
Email: Contact us through the Contact page on our website.
Phone: +1 945-206-0612
Business Address: 7424 Boulder Creek Drive, McKinney, TX 75072, USA.
Please include your subscription or order number when contacting us so we can assist you efficiently.
By purchasing a subscription from Green Flora Co., you acknowledge that you have read and agree to this Subscription Policy, together with our Terms of Service, Shipping Policy, Privacy Policy, and Refund & Return Policy.